Clinical Empathy as Emotional Labor in the Patient-Physician Relationship
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چکیده
منابع مشابه
Clinical empathy as emotional labor in the patient-physician relationship.
Empathy should characterize all health care professions. Despite advancement in medical technology, the healing relationship between physicians and patients remains essential to quality care. We propose that physicians consider empathy as emotional labor (ie, management of experienced and displayed emotions to present a certain image). Since the publication of Hochschild's The Managed Heart in ...
متن کاملTHE PATIENT-PHYSICIAN RELATIONSHIP Clinical Empathy as Emotional Labor in the Patient-Physician Relationship
INTEREST IN THE RELATIONSHIP BEtween physicians and patients is as old as the practice of medicine. Over the past 20 years, scholarly interest has increased as educators and practicing professionals have realized that a therapeutic relationship, along with integration of knowledge and skills, content of care, information management, teamwork, and health systems is an integral part of healing an...
متن کاملThe Patient-physician Relationship
DURING THE 1980S, RENEWED interest in the patientphysician relationship and the availability of more sophisticated audio and video technology allowed investigators to explore medical discourse in unprecedented detail. One of the most frequently quoted studies from this period (Beckman and Frankel) suggested that patients, asked to describe their concerns by a physician, were most often redirect...
متن کاملThe role of empathy in therapy and the physician-patient relationship.
This paper seeks to give an overview of the role of clinical empathy in therapy and in the physician-patient relationship. Researchers have offered definitions of empathy in the clinical context, and a number of validated measures exist. There is evidence from the health-related research literature to support the positive association of clinical empathy with improved therapeutic outcomes in a w...
متن کاملEmpathy in the Clinician–Patient Relationship
The clinician-patient relationship is asymmetric in the sense that clinicians and patients have different roles in the medical consultation. Yet, there are qualities of reciprocity and mutuality in many clinician-patient encounters, and we suggest that such reciprocity may be related to the phenomenon of empathy. Empathy is often defined as the capacity to place oneself in another's position, b...
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ژورنال
عنوان ژورنال: JAMA
سال: 2005
ISSN: 0098-7484
DOI: 10.1001/jama.293.9.1100